Private HR Direct Line with Shannon

Six months of unlimited private Slack access to Shannon

Faster Decisions • Common Sense Solutions • Increase Your Impact

Who is Direct Line designed for?

Direct Line is a personalized HR solution designed for companies with up to 25 employees.

Direct Line is probably a good fit if you want to…

  • ZMake faster decisions
  • ZReduce compliance risk
  • ZHave more time for your core work
  • ZConsistency in people advice
  • ZImprove employee relations

Bonus points if…

  • ZYou’re not quite ready for a full time HR person
  • ZYou want to do HR yourself, just not alone
  • ZAcquisition is in your future (under 5 years)
  • ZYou might have an HR person and you want them to feel supported

What can I ask in Direct Line?

You can ask me anything you want, but typical topics of discussion include:

  • Employee performance issues
  • Goal/policy alignment
  • Conducting a termination meeting
  • Structuring or making team changes
  • Responding to employee complaints
  • Navigating state and federal labor law changes
  • Performance programs
  • Managing and communication organizational change
  • Classify employees correctly (W-2 vs. 1099, exempt vs. non-exempt)
  • Leave requests
  • Employee compensation and incentive programs
  • Improve employee engagement
  • Onboard new hires successfully
  • Reducing turnover
  • Create a succession plan

I still have questions!

Great! I have answers 🙂

Can we talk on the phone/Zoom?

Other than our initial kickoff call, Direct Line does not include real-time voice communication.

You’ll also receive occasional communication via slack on relevant topics you mentioned in your kickoff call as I see areas that could help.

If you feel the need to have regular calls, my consulting retainers may be a better fit. Click here to inquire.

Is there any outline or structure for the Direct Line engagement?
Yes and no. HR Direct Line is based on you contacting me when you’re stuck and have questions, so the communication is unstructured Q&A. However, we begin the engagement with a kickoff call where we define an objective, strategy, and tactics that will guide our direction together, which provides a structure for your progress.
How does Direct Line work from the outset?

After the kickoff call, there’s generally a pretty clear roadmap with specific near-term todos. As you work through those, new possibilities arise and we tackle those as they appear. Assuming a clear objective, I can be quite prescriptive about your tasks.

Can I ask you for feedback on policies, PIPs, resumes, etc?

Yes! Reviewing resumes for hire, policies ideas and checking for red flags on a PIP you’re about to deliver are all possibilities.

What if I can’t start right away?

You can pay any time to secure your spot, and then pick whatever kickoff date you like. The clock won’t start ticking until we have our meeting.

What if I’m just starting and don’t know what I need.
Full consulting would probably be overkill for someone just starting out, but Direct Line is actually a great way to get started on right foot. People often make lots of avoidable mistakes when they haven’t had much experience dealing with the people side.
I STILL have questions!

If you have questions that I haven’t answered here, please email me right now at shannon@carrierehr.com and I’ll reply ASAP.

How do I get started with Direct Line?

The fee for Direct Line is $4000 for 3 months, or you can do 6 months for $6000.

Our goal is work you toward your next stage of need. In 6 months, we’ll have created some foundation. You’ll know by the end exactly what future HR support you need.

You can get started using the button below but before you decide, let me say this…

An open mind is required. You need to be prepared to take action, change habits and processes that you’ve been told are “how we do things.” Together, we’ll sort through the muck and ensure you have clarity in action and/or strategy moving forward with your people. We’ll improve the trajectory of your people thinking.

Change can be scary. It’s hard for everyone. But if you want things to be better, you have to change something.

If you think you’re ready, here’s the link to get access:

Space is limited

To ensure high quality and responsiveness, Direct Line is limited to a maximum of 10 participants in a 6 month period. Act now to secure your spot.